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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Linda Kettenburg

June 17, 2025

5  out of  5
rating by Linda Kettenburg
"Lisa is always kind and helpful. So is Rick."
We responded:
"Dear Linda, My team, Lisa, Patrice, Gayle and Rick are always ready to provide exemplary service. I am very happy you enjoy working with the staff. Like our logo, we are happy to be your good neighbor. Thank you, Fred"
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Carol Ivey

June 13, 2025

5  out of  5
rating by Carol Ivey
"This is an excellent State Farm office. My husband and I have been with State Farm since 1970 in multiple offices over the years- we moved a lot and always received good service. I am pleased to do Business with this office . Carol Ivey"
We responded:
"Dear Carol, Thank you so much for your positive feedback! I am truly honored and take great pride in my team. Lisa, Patrice, Gayle, and Rick are always dedicated to providing you with excellent service. If there is anything else I or my staff can assist you with regarding your insurance needs, please don’t hesitate to let us know. Thank you once again! Best regards, Fred"
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Maureen Pierno

June 11, 2025

5  out of  5
rating by Maureen Pierno
"I needed something out of the norm and Lisa went above and beyond to help me! Great experience!"
We responded:
"Maureen, Thank you for taking the time to compliment Lisa on a job well done. Lisa is an integral part of my team along with Patrice, Gayle and Rick. I am personally thankful for your feedback! Please let me know if there is anything else we can do for you. Thank you, Fred"
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Lisa F

May 15, 2025

5  out of  5
rating by Lisa F
"The personalized service goes above and beyond! The reason to have a local agent to rely on for advice and service! Thanks to the entire staff for their continued dedication to our insurance needs!"
We responded:
"Dear Lisa, Thank you for your 5-star review! Lisa, Patrice, Gayle and Rick are always ready to take care of our insureds. Thank you for the exceptional review. I do hope you have a fine day!!! Fred "
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louis Debarbieri

April 30, 2025

5  out of  5
rating by louis Debarbieri
"Great customer service very knowledgeable. Staff !"
We responded:
"Dear Lou, Thankful for your wonderful feedback! Patrice, Lisa, Gayle and Rick are always here to help with all of your insurance needs. If there is anything else we can do to help, please let us know! Lou, have a wonderful; day!!! Thank you Fred"
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Todd Fisher

February 27, 2025

5  out of  5
rating by Todd Fisher
"Fred and his office helped with a homeowner claim and answered all of our questions. I was very impressed with the friendly helpful office."
We responded:
"Todd, I want to thank you for your 5-star review! My team, Patrice, Lisa, Gayle and Rick are here to help you with any insurance questions you may have. I appreciate you taking the time to leave this impressive review. Fred"
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Valerie Parker

January 28, 2025

5  out of  5
rating by Valerie Parker
"I have had a great experience with this agent office so far. Lisa Munsch is incredibly helpful whenever I need to call and ask questions!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thank you, Fred"
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Billy

January 12, 2025

5  out of  5
rating by Billy
"State Farm has supportive employees and a great product at a fair price"
We responded:
"Billy, Thank you the review our State Farm office! I am thrilled to know you had a positive experience with my team; your satisfaction is always our top priority! My team and I look forward to continuing to support your insurance needs. Thank you Fred"
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karen hill

January 7, 2025

5  out of  5
rating by karen hill
"Patrice is fantastic. Saved me money with a few changes. Diligent and thorough."
We responded:
"I certainly appreciate your review! As the agent I am delighted to know you had a great experience with Patrice and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thank you Fred"
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Tomek Wiraszka

December 4, 2024

4  out of  5
rating by Tomek Wiraszka
"I have been working with the Fred Sarascino office in Emmaus for a few years now. I have always received top quality timely assistance for mY insurance needs."
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Cityline Construction

November 20, 2024

5  out of  5
rating by Cityline Construction
"With multiple rental properties in our portfolio, Fred Saracino - State Farm have continuously been extremely professional and always taken care of any situation that surfaces in the real estate business! We greatly appreciate you Fred and your entire team with our insurance needs. Thank you-"
We responded:
"Thank you for your 5-star review! Patrice, Lisa, Gayle and Rick are my State Farm team, and they really are the heart of my agency. Thank you for being my insureds. Fred"
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Thomas and Marie Buonanno

November 20, 2024

5  out of  5
rating by Thomas and Marie Buonanno
"Always friendly, knowledgeable, helpful staff that work with clients to help secure solid coverage for reasonable costs. Patrice is excellent. I'm a customer for 21 years since moving to the Lehigh Valley. I love that they're local and that I can literally just walk in if I have questions."
We responded:
"Thank you for your 5-star review! Lisa, Patrice, Gayle and Rick my staff are responsible, for the great service our insureds receive every day. I am happy to be your good neighbor! Fred "
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JOE K

November 13, 2024

5  out of  5
rating by JOE K
"When i was having problems with my insurance renewals i finally decided to contract State Farm in Emmaus and boy was i happy that i did. Lisa Munsch the Account manager was able to help me to replace my homeowners, auto and umbrella policies and to also handle all my rental properties at a nice savings for me. It almost took me back to the old days when your insurance agent was a member of your family."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else Patrice, Lisa, Gayle or Rick can do for your insurance needs, Please, let us know!"
Profile photo of George Mertz III

George Mertz III

October 30, 2024

5  out of  5
rating by George Mertz III
"I have been With Fred for over 35 years and the service from Fred and his staff are excellent. Nothing is ever a problem and things get done promptly. So much so We have our business vehicles insured there also. It's nice to be able to call and talk to a real person or just stop into the office instead of some online or 800 number type company. I would highly recommend."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else our staff consisting of Patrice, Lisa, Gayle or Rick can help with, please let us know! Fred"
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Greg Leiser

February 22, 2024

5  out of  5
rating by Greg Leiser
"Outstanding customer service. Excellent pricing."
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Joseph Kukoly

January 10, 2024

5  out of  5
rating by Joseph Kukoly
"Fred saracino and his agents are very knowledgeable they try to do the best that they can for you we've never had any problems talking to any of them or getting a hold of them when needed my suggestion is call Fred saracino and State farm insurance if you're looking for a good insurance agent"
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William Pettit

January 3, 2024

5  out of  5
rating by William Pettit
"Fred is one of the best agents out there. He has 40+ years experience - his knowledge and desire to do right for his clients is evident each time we speak. Definitely recommend to anyone needing coverage"
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Vince Kelly

December 21, 2023

5  out of  5
rating by Vince Kelly
"Fred has had me covered. For 40 years. 👍👍"
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Debbie Corey

November 16, 2023

5  out of  5
rating by Debbie Corey
"I have 2 sink holes on my property. Without his help and fighting for his clients my claim would have been denied. He is caring, supportive and most helpful in anywY he can be. I can't thank him enough."
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Tyler Sebring

October 31, 2023

1  out of  5
rating by Tyler Sebring
"Don't recommend them at all I tried to keep up the payments and his prices are always going up and down thanks to that I'm in bad situation and I paid 315 for this month and they want me to pay 338 November 1 like why I'm going somewhere better."
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Margaret Burke

August 4, 2023

5  out of  5
rating by Margaret Burke
"Up front, informative, patient. Big bang for my insurance buck."
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Julie White

April 10, 2023

5  out of  5
rating by Julie White
"Been with Fred office over 30 years...great team, would recommend them in a heartbeat!!!"
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Michael Frazier

February 8, 2023

5  out of  5
rating by Michael Frazier
"We’ve been with Fred Sarancino for 40 year. Best decision!!! He has always helped us in every way possible. Would recommend hi to anyone."
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Dick Wilson

December 5, 2022

5  out of  5
rating by Dick Wilson
"Like many clients, Fred Saracino has been my State Farm Agent for more than thirty years. He is excellent. He is smart, available, trustworthy and effectively represents his clients' interests. You will like him."
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william lauer

September 7, 2022

5  out of  5
rating by william lauer
"Been with them for 30yrs they have always been very good to me and had accidents and never raised my rates and always took care of it making it less stressful When shopping for insurance its not only the price you pay but the service when you need it the most and the support the local community a lot"